Why customer services is still going off the rails, despite war, pestilence and isolation

Yes, we’ve become an island, been isolated and now face being bombed by a tiny madman … so, when we finally come back with three heads, Madge Simpson hair colour and a sheep-bleat instead of a megaphone of protest, are we going to let the Customer Experience yobs continue to help us, support us, have… Continue reading Why customer services is still going off the rails, despite war, pestilence and isolation

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As my dongle dangled, the doyens of customer services couldn’t help crying …

It’s my blarty and I’ll cry if I want to … you would do too ‘cos of customers like you… From the archives but sadly still relevant today. It all began with the advent of customer services – that last bastion of lost ambition, pointless platitudes and inverted aggression, the industry that seems only to… Continue reading As my dongle dangled, the doyens of customer services couldn’t help crying …

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HOW THE DOGS OF WAR SLAUGHTERED ANIMAL VOLUNTEER ANASTASIIA

This young Ukrainian volunteer, Anastasiia Yalanskaya, died as she delivered food to a dog shelter outside of Kyiv.  Anastasiia Yalanskaya was filming her fight for the animals when she was killed. It has been suggested she may have been traced through her social media posts. Anastasiia’s Instagram post was posted hours before her death. The… Continue reading HOW THE DOGS OF WAR SLAUGHTERED ANIMAL VOLUNTEER ANASTASIIA

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CLASH OF 22

Kyiv calling in the war-passion of Ukraine punks (See video inside!) Ukraine punk band Beton have turned the Clash’s London Calling anthem into Kyiv Calling to raise funds for a resistance movement. The band was formed by an architect, orthopaedist and businessman, recorded their reworded version of the 1979 Clash hit in the western Ukrainian… Continue reading CLASH OF 22

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Where have our children gone? 109 empty prams in Lviv

More than 100 empty prams have been placed in lines in Lviv, Ukraine, in a stark ‘memorial’ to the children who have died in the awful Ukraine war. Each pram, placed outside Lviv’s city council, represents one child. Ukraine authorities say at least 109 have been killed so far. #ukraine #lviv #children #prams #war #dead… Continue reading Where have our children gone? 109 empty prams in Lviv

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THE LOST LEGEND

Monster sadness as Godzilla icon Akira Takarada dies The man forever connected with Hollywood monster Godzilla for so many, actor Akira Takarada has died aged 87. He apparently died in Japan. The actor appeared in the 1956 movie Godzilla: King of the Monsters with Raymond Burr. He was also in the 1992 sequel, and the… Continue reading THE LOST LEGEND

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ARE THE LIKES OF VLAD AND TRUMP THE KARDASHIANS OF OUR NEW WORLD OF HORROR AND LIES?

The world’s free Press is, by using Bible-black ink and disturbed airwaves, chronicling Europe’s new horrors of war. And we journalists are doing it well. On the other hand, presidents and generals, tech Goliaths and Davids are playing fast and loose with the truth. Rarely has the reality of the world’s free media been more… Continue reading ARE THE LIKES OF VLAD AND TRUMP THE KARDASHIANS OF OUR NEW WORLD OF HORROR AND LIES?

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THE DEATH BELL TOLLS AS PUTIN BOMBS HEMINGWAY’S UKRAINE PUB

Putin’s rugged, chest-baring manly image, it is suggested, comes from his fascination with macho writers like Ernest Hemingway. Many who know Putin say hard-man American icons of popular culture shaped his view of himself as a lone wolf, a hero … a man against the world. Anyway, Vlad, the news is bad! Your troops have… Continue reading THE DEATH BELL TOLLS AS PUTIN BOMBS HEMINGWAY’S UKRAINE PUB

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THE RELUCTANT FACES OF THE RUSSIAN INVADERS … (see video inside)

Melitopol is a town at the crossroads … it stands on the Molochna River through the eastern edge of the city and into the Molochnyi Lyman, joining the Sea of Azov. The city is located at the crossing of the  E58 Vienna – Uzhhorod – Kyiv – Rostov-on-Don and E105 Kirkenes – St. Petersburg – Moscow – Kyiv – Yalta.  It… Continue reading THE RELUCTANT FACES OF THE RUSSIAN INVADERS … (see video inside)

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